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Grievance & Redressal

🌟 Grievance Redressal & Escalation Matrix

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SEBI Registration Details

  • (a) Registered Entity Name: PANKAJ GARG
  • (b) Trade Name / Website: www.vriharesearch.com
  • (c) Type of Registration: Research Analyst
  • (d) SEBI RA Registration Number: INH000023481
  • (e) BSE RA Enlistment Number: 6782
  • (f) Official SEBI Research Analyst List: Link
  • (g) Official BSE Registered RA Directory: Link
  • (h) Registration Date: Sep 26, 2025
🏒

Registered / Correspondence Address

Dhami Niwas, Roli Road, Near Nagar Panchayat, Methapur, JALANDHAR, PUNJAB, 144041

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Customer Support & Primary Contact

Customer Support Head / CEO: PANKAJ GARG

  • ☎️Phone: +91 91157 70111
  • πŸ“§Email: support@vriharesearch.com
πŸ“

Important Note on Grievance Redressal

If you are dissatisfied with any aspect of our services, please raise your concern through the following channel:

  • πŸ“§Email: support@vriharesearch.com
  • ☎️Phone: +91 91157 70111
πŸ”

Escalation Process

If your issue remains unresolved after 7 working days, or if the response is unsatisfactory, you may escalate the matter directly to SEBI via the following platforms:

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SEBI Grievance Platforms

  • (i) SEBI SCORES Portal: https://scores.sebi.gov.in/
  • (ii) SEBI SMART ODR Platform: https://smartodr.in/
  • (iii) SEBI Toll-Free Numbers: 1800 22 7575 / 1800 266 7575
  • (iv) SEBI Regional Offices Contact List: https://www.sebi.gov.in/contact-us.html
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SEBI SCORES Mobile Apps

  • (i) iOS (Apple): App Store Link
  • (ii) Android (Google Play): Google Play Link
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Investor Education & Awareness Tools

SEBI Investor Website: Comprehensive source of investor rights, guidelines, and market tools at https://investor.sebi.gov.in/

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SEBI Saarthi App (Investor Education)

  • (i) Android: Google Play Link
  • (ii) iOS: App Store Link
🚨

Investor Protection Guidelines:

⚠️ To Avoid Unauthorised & Fraudulent Services:

πŸ’³ Important Notice on Fee Payments
  • (a) All fee payments for research services must be made only through the official website of the SEBI-registered Research Analyst (RA) and via verified and approved payment channels.
  • ⚠️ PANKAJ GARG (SEBI Reg. No.: INH000023481) does not authorize any third-party payment links, UPI IDs, or personal accounts for receiving service fees.
βœ… Accepted Payment Methods:
  • (a) Payment gateway linked through the official website: www.vriharesearch.com
  • (b) Direct transfers to the bank account registered in the name of PANKAJ GARG
  • (c) Centralized Fee Collection Mechanism (CeFCoM)/@Valid UPI, if applicable
πŸ›‘ Disclaimer:

Payments made through unofficial means (e.g., personal accounts, unverifiable links, or agents claiming to represent the RA) will not be considered valid, and no responsibility or grievance redressal will be entertained for such transactions.

  • (i) To avoid fraud or impersonation, always verify the payment instructions directly on the official website and retain receipts for all transactions.
  • (ii) Always insist on payment invoices from the RA’s official email address listed with SEBI.
  • (iii) Immediately report any suspicious or unauthorised accounts or individuals claiming to represent us.
  • (iv) Verify our registration using the official SEBI and BSE links below:
    • (a) SEBI Registered Research Analyst: Link
    • (b) BSE Registered Research Analyst: Link
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BSE Investor Alerts & Press Releases

Stay updated on investor alerts and press releases from the Exchange:

  • (i) BSE Media Releases: Link
  • (ii) BSE Investor Awareness: Link

Cyber Crime Reporting

  • βœ…Cyber Crime Reporting Portal: https://cybercrime.gov.in/
  • βœ…Report online financial fraud at the National Cybercrime Helpline number: 1930
  • βœ…Register Your Financial Fraud complaint: https://cybercrime.gov.in/Webform/Accept.aspx
  • βœ…Cyber Crime Help: https://cybercrime.gov.in/Webform/Crime_NodalGrivanceList.aspx
  • βœ…Learning Video Gallery: https://cybercrime.gov.in/Webform/video-category.aspx
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Investor Charter & Complaint Table

To view our full Client Consent, Investor Charter, MITC, Service Timelines, Complaint Handling Matrix, Fraud Awareness, Refund Policy, and Others, visit and read everything to avoid future conflict of interest:
www.vriharesearch.com

Details of designation Contact Person Address Contact No. Email-ID Working Hours
Customer Care Pankaj Garg Dhami Niwas, Roli Road,
Near Nagar Panchayat,
Mehatpur, Dist: Jalandhar,
Punjab - 144041
+91 9115770111 support@vriharesearch.com Mon-Fri
09 AM – 05 PM
Head of Customer Care Pankaj Garg Dhami Niwas, Roli Road,
Near Nagar Panchayat,
Mehatpur, Dist: Jalandhar,
Punjab - 144041
+91 9115770111 support@vriharesearch.com Mon-Fri
09 AM – 05 PM
Compliance Officer Pankaj Garg Dhami Niwas, Roli Road,
Near Nagar Panchayat,
Mehatpur, Dist: Jalandhar,
Punjab - 144041
+91 9115770111 compliance@vriharesearch.com Mon-Fri
09 AM – 05 PM
CEO Pankaj Garg Dhami Niwas, Roli Road,
Near Nagar Panchayat,
Mehatpur, Dist: Jalandhar,
Punjab - 144041
+91 9115770111 support@vriharesearch.com Mon-Fri
09 AM – 05 PM
Principal Officer Pankaj Garg Dhami Niwas, Roli Road,
Near Nagar Panchayat,
Mehatpur, Dist: Jalandhar,
Punjab - 144041
+91 9115770111 support@vriharesearch.com Mon-Fri
09 AM – 05 PM


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Contact

Dhami Niwas, Roli Road, Near Nagar Panchayat, Mehatpur, Dist: Jalandhar, Punjab - 144041

+91 9115770111

support@vriharesearch.com

Disclaimer: β€œRegistration granted by SEBI, membership of BASL and certification from NISM in no way guarantee the performance of the intermediary or provide any assurance of returns to investors. Investments in the securities market are subject to market risks. Read all the related documents carefully before investing. The securities quoted on the page above are for illustration only and are not recommendatory.” Investment in securities market are subject to market risks. Read all the related documents carefully before investing.

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