Grievance & Redressal
🌟 Grievance Redressal & Escalation Matrix
SEBI Registration Details
- (a) Registered Entity Name: PANKAJ GARG
- (b) Trade Name / Website: Vriha Research Website
- (c) Type of Registration: Research Analyst
- (d) SEBI RA Registration Number: INH000023481
- (e) BSE RA Enlistment Number: 6782
- (f) Official SEBI Research Analyst List: Link
- (g) Official BSE Registered RA Directory: Link
- (h) Registration Date: Sep 26, 2025
Registered / Correspondence Address
Dhami Niwas, Roli Road, Near Nagar Panchayat, Methapur, JALANDHAR, PUNJAB, 144041
Customer Support & Primary Contact
Customer Support Head / CEO: PANKAJ GARG
- ☎️Phone: +91 91157 70111
- 📧Email: support@vriharesearch.com
Important Note on Grievance Redressal
If you are dissatisfied with any aspect of our services, please raise your concern through the following channel:
- 📧Email: support@vriharesearch.com
- ☎️Phone: +91 91157 70111
Escalation Process
If your issue remains unresolved after 7 working days, or if the response is unsatisfactory, you may escalate the matter directly to SEBI via the following platforms:
SEBI Grievance Platforms
- (i) SEBI SCORES Portal: Visit the SEBI SCORES Portal For Investor Complaint Registration
- (ii) SEBI SMART ODR Platform: Visit the Smart ODR Portal For Online Dispute Resolution
- (iii) SEBI Toll-Free Numbers: 1800 22 7575 / 1800 266 7575
- (iv) SEBI Regional Offices Contact List: Contact Any SEBI office
SEBI SCORES Mobile Apps
- (i) iOS (Apple): Download the SEBI Scores app on the Apple App Store
- (ii) Android (Google Play): Download the SEBI Scores app on Google Play
Investor Education & Awareness Tools
SEBI Investor Website: Comprehensive source of investor rights, guidelines, and market tools at Visit SEBI Investor Website
SEBI Saarthi App (Investor Education)
- (i) Android: Google Play Link
- (ii) iOS: App Store Link
Investor Protection Guidelines:
⚠️ To Avoid Unauthorised & Fraudulent Services:
💳 Important Notice on Fee Payments
- (a) All fee payments for research services must be made only through the official website of the SEBI-registered Research Analyst (RA) and via verified and approved payment channels.
- ⚠️ PANKAJ GARG (SEBI Reg. No.: INH000023481) does not authorize any third-party payment links, UPI IDs, or personal accounts for receiving service fees.
✅ Accepted Payment Methods:
- (a) Payment gateway linked through the official website: Vriha Research Website
- (b) Direct transfers to the bank account registered in the name of PANKAJ GARG
- (c) Centralized Fee Collection Mechanism (CeFCoM)/@Valid UPI, if applicable
🛑 Disclaimer:
Payments made through unofficial means (e.g., personal accounts, unverifiable links, or agents claiming to represent the RA) will not be considered valid, and no responsibility or grievance redressal will be entertained for such transactions.
- (i) To avoid fraud or impersonation, always verify the payment instructions directly on the official website and retain receipts for all transactions.
- (ii) Always insist on payment invoices from the RA’s official email address listed with SEBI.
- (iii) Immediately report any suspicious or unauthorised accounts or individuals claiming to represent us.
- (iv) Verify our registration using the official SEBI and BSE links below:
Cyber Crime Reporting
- ✅Cyber Crime Reporting Portal: Visit Cyber Crime Reporting Portal
- ✅Report online financial fraud at the National Cybercrime Helpline number: 1930
- ✅Register Your Financial Fraud complaint: Register a cyber crime complaint online
- ✅Cyber Crime Help: Get cyber crime grievance support
- ✅Learning Video Gallery: View cyber crime awareness videos
Investor Charter & Complaint Table
To view our full Client Consent, Investor Charter, MITC, Service Timelines,
Complaint Handling Matrix, Fraud Awareness, Refund Policy, and Others, visit and read everything to
avoid future conflict of interest:
Vriha Research Website
| Details of designation | Contact Person | Address | Contact No. | Email-ID | Working Hours |
|---|---|---|---|---|---|
| Customer Care | Pankaj Garg |
Dhami Niwas, Roli Road, Near Nagar Panchayat, Mehatpur, Dist: Jalandhar, Punjab - 144041 |
+91 9115770111 | support@vriharesearch.com |
Mon-Fri 09 AM – 05 PM |
| Head of Customer Care | Pankaj Garg |
Dhami Niwas, Roli Road, Near Nagar Panchayat, Mehatpur, Dist: Jalandhar, Punjab - 144041 |
+91 9115770111 | support@vriharesearch.com |
Mon-Fri 09 AM – 05 PM |
| Compliance Officer | Pankaj Garg |
Dhami Niwas, Roli Road, Near Nagar Panchayat, Mehatpur, Dist: Jalandhar, Punjab - 144041 |
+91 9115770111 | compliance@vriharesearch.com |
Mon-Fri 09 AM – 05 PM |
| CEO | Pankaj Garg |
Dhami Niwas, Roli Road, Near Nagar Panchayat, Mehatpur, Dist: Jalandhar, Punjab - 144041 |
+91 9115770111 | support@vriharesearch.com |
Mon-Fri 09 AM – 05 PM |
| Principal Officer | Pankaj Garg |
Dhami Niwas, Roli Road, Near Nagar Panchayat, Mehatpur, Dist: Jalandhar, Punjab - 144041 |
+91 9115770111 | support@vriharesearch.com |
Mon-Fri 09 AM – 05 PM |